Shipping & Return Policies

Shipping
All instruments shipped within the continental United States will be shipped by USPS Priority Mail. Your instrument should arrive within 3 days of shipment. International shipping delivery times may vary, please contact us directly for questions regarding shipping to your country and we'll be happy to assist you.

Refunds
If you are not sasisifed with your instrument for any reason, you may return it within 15 days of receiving it for a full refund, including original shipping costs. Return shipping, however, is the responsibility of the customer. We are dedicated to making sure that you are happy with your custom-made American Pandeiros instrument, and will modify any of our products to fit your needs.



If you have any questions about shipping or refunds, please don't hesitate to contact us.